A state of the art 14-screen cinema experience debuting summer 2015. Films will include new releases, classics, limited releases, and exclusive content.Learn More >
Text us at (310) 499-2928 and we’ll respond back, or visit the Concierge Lounge on level 2, near Bloomingdale's. Available during regular center hours.Learn More >
We’ll deliver your shopping bags to your home, office or hotel same-day for just $5. Simply bring your bags to Concierge, and we'll take care of the rest.Details Below >
Amazing stores, breath-taking views, delicious food and a fresh, open-air design. Santa Monica Place is a shopping and dining destination that’s just right for this iconic beach city.Plan Your Visit
Santa Monica Place is topped by a rooftop Dining Deck with chef-driven restaurants and gorgeous views of the city, the mountains and the Pacific.View Directory
Santa Monica Place Concierge: (310) 260-8333
The fully-staffed Santa Monica Place concierge lounge specializes in superior customer service. Please visit the Concierge Lounge on Level 2, next to Bloomingdale's. Concierge services are available during regular center hours.
Questions? We Have Answers!
Text Us: (310) 499-2928
The Santa Monica Place Concierge Lounge offers the following amenities:
SAME DAY DELIVERY SERVICE
Go ahead, buy it all. We'll deliver same day.
Packages delivered to your home,
Same day local shopping delivery. Now available on the Westside for just $5.*
Simply arrange for your packages to be delivered anywhere** in three easy steps!
1. Bring your packages to Concierge desk before 6PM.
2. Select your delivery time, same day within the hour.
3. Track your package in transit using GPS technology.
*$5 flat fee per delivery. Drop off your bags before 6PM.
**Some limitations and additional restrictions apply. Packages must be under 70 lbs. and smaller than 40” x 24” x 12”. Limited to designated delivery zone. See Concierge for details. In partnership with Deliv.co.
Delivery is available to the following zip codes:
90401, 90403, 90402, 90405, 90404, 90291, 90025, 90066, 90292, 90064, 90024, 90049, 90094, 90272, 90067, 90034, 90230, 90293, 90232, 90212, 90077, 90045, 90035, 90056, 90211, 90210, 90048
Also available at Westside Pavilion.
To learn more about our same day delivery services click here.
H.I.S. Tour Service Desk: (213) 624-0777
The H.I.S. Tour Service Desk, located inside the Concierge Lounge (on level 2, next to Bloomingdale's) is one of the most recognized travel brands in Japan. The highly
When you visit the H.I.S. Tour Service Desk for ticket and tour information, directions or just to get information you will receive a complimentary treat from one of Santa Monica Place's unique dining experiences.
ESCALATOR POWER DOWNS - Reducing Santa Monica Place's Demand for Electricity
As part of Santa Monica Place’s commitment to sustainability, we are always looking for ways to reduce our demand for electricity. One area we can make a significant and immediate impact is with the escalator operations after shopping hours. Starting Sunday, March 23, at 11PM, the
escalators located in the East and West courts will be turned off until 6AM. Additionally at 1AM, the Center Plaza up escalators will be powered down until 6AM. Elevators will remain operational during the escalator power downs. We have ordered specialized barricades to place in front of escalators with messaging that explains that turning of the equipment is environmentally responsible.
Security is available 24/7 at (310) 260-8399.
Concierge: (310) 260-8333
The Santa Monica Place Concierge Desk offers the following amenities:
Contact Security at (310) 260-8399
Concierge: (310) 260-8333
Valet parking is available on 2nd Street, between Colorado and Broadway Avenue.
Valet Rates are as follows:
First Hour $10.00
$2.00 for every 30 minutes thereafter up to maximum of $20.00
Parking is available in the City's eight public parking structures, including Structure 7 and Structure 8, immediately adjacent to Santa Monica Place. For your convenience, Structure 7 and Structure 8 are equipped with a brand new, highly visible green and red light parking guidance system that indicates exactly which parking spaces are available, as well as reader boards and end-of-aisle arrows that show the number of open spaces in each direction.
Structure 7 and Structure 8 operate 24 hours daily.
The first 90 minutes are free. $1 for the next hour and $1.50 for each additional 30 minutes. $14 maximum daily.
Effective May 16, 2013 the first two levels in all structures, will be dedicated to 3 hour parking only. All-day parking is available on all upper levels.
Where to find parking? CLICK HERE to reserve a parking space now using the Park Me app.
A website with the City's real-time parking information is available here.
Macerich recognizes the importance of environmental and social considerations in conducting our business. We strive to conduct our business in a socially responsible manner that balances consideration of environmental and social issues with creating long term value for our Company and our stockholders. Macerich is committed to improving its natural resource efficiency and demonstrating that the operation and development of its properties can be conducted in an environmentally responsible and sustainable manner. Consideration of these issues is an ongoing part of operations, whether it relates to our offices or centers.
Macerich has already achieved many benefits through our concerted environmental efforts as outlined in our Sustainability Report. Click here to view a copy of our Sustainability Report. In our Sustainability Report we are pleased to share details of Macerich’s company-wide efforts to operate in an environmentally responsible and sustainable manner. Sustainability has become a guiding principle that is integrated throughout our organization and become part of our corporate culture. Macerich’s Sustainability Program began in 2008 and since that time comprehensive efforts have focused on our people, our properties and our processes. In this Sustainability Report you will learn about our efforts in four key focus areas and specific programs for the following:
• Renewable Energy
• Energy Management & Operational Efficiencies
• Sustainable Developments and Redevelopments
• Recycling and Solid Waste Management
• Water Conservation Transportation and Parking
• Solar Program
Our success to date has shown that environmental and financial goals are not mutually exclusive. Recently, we elevated our efforts and are in the process of installing solar panels at 11 properties in Arizona, California, Colorado Connecticut and New York. These solar installations are part of our new partnership with Panasonic Eco Solutions North America that is designed to yield an estimated 10MW of clean energy, enough to power approximately 10,000 homes. Centers participating in this solar initiative are: Panorama Mall, Los Cerritos Center, The Oaks, Lakewood Center, FlatIron Crossing, Fresno Fashion Fair, SanTan Village, Queens Center, Danbury Fair Mall, Inland Center, and Twenty Ninth Street.
Macerich is committed to generating real savings and environmental impacts that enhance our position in our communities and with our stockholders and partners across the industry. Through this commitment, we look forward to increasing the benefits for Macerich and the environment in the years ahead.
LEED GOLD CERTIFICATION
In June 2012, Santa Monica Place earned the LEED Gold environmental designation from the U.S. Green Building Council.
Since opening in August 2010, Santa Monica Place has been viewed as one of the country’s most innovative redevelopments and continues to raise the bar in terms of shopping, dining and entertainment. A key element of the project has always been a focus on sustainability, in line with the priorities of Macerich, the property’s owner/developer/operator, and the Santa Monica community.
"We have long said that the most sustainable building is one that already exists, and our decision to reuse and redesign the existing structure into what you see today – a three-level, open-air property with views, fresh air and plenty of sunshine – was an essential step toward LEED certification,” said Art Coppola, Chairman and Chief Executive Officer, Macerich. “We are pleased that not only the building but also the ongoing operations of Santa Monica Place reflect the environmental values of our shoppers and our company.”
By recycling the existing structure into today’s Santa Monica Place, Macerich turned a climatized indoor mall into an outdoor center, reducing/offsetting 3,060,024 million kWhs energy, and during construction, diverted more than 90% of construction, totaling 68,519,409 lbs., from landfills. In terms of the property’s ongoing operations, Macerich makes use of 14 Points of Presence (POPs) throughout the property to integrate operational disciplines, such as energy management, metering/submetering, UMS, CCTV, access control, wi-fi, voice over IP, digital signage, concierge, valet and parking management services into a single, robust infrastructure. The center also incorporates water-efficient landscaping, a green roof element and many other sustainable property features.
“There is a great sense of accomplishment and pride in receiving this prestigious and difficult to achieve, Gold-level award for Santa Monica Place,” said Jeff Bedell, Vice President of Sustainability, Macerich. “This is a high-profile element of our overall company focus on sustainability, from development and design to everyday operations we are committed to being environmental stewards in reducing our carbon footprint across the portfolio. We are proud of that fact that 100% of Macerich regional centers participate in recycling efforts in their local communities.”
Santa Monica Place’s LEED Gold certification comes in the Core and Shell category, which reflects the unique role of a shopping center developer with respect to individual tenants and their own store build-outs. LEED stands for Leadership in Energy and Environmental Design.
Click here to view the press release.
Have Questions? We Have Answers.
Call Us: (310) 260-8300
Text Us: (310) 499-2928
Santa Monica Place
395 Santa Monica Pl
Santa Monica , CA 90401
395 Santa Monica Place
Santa Monica, CA 90401
Department Stores, Restaurants and The Market Hours May Vary