The Perfect Visit

Welcome to Santa Monica Place.

Find a Store/Restaurant

Location & Hours

395 Santa Monica Place
Santa Monica, CA 90401
(310) 260-8333
Get Directions

Mon-Sat: 10am-9pm
Sun: 11am-8pm
Department Stores, Restaurants and The Market Hours May Vary

Concierge

 

Santa Monica Place Concierge: (310) 260-8333
The fully-staffed Santa Monica Place concierge desk specializes in superior customer service.  The concierge desk is located in The Plaza and services are available during regular center hours. 

The Santa Monica Place Concierge Desk offers the following amenities:

  • Same Day Delivery 
  • Over 50 gift card brands including Mall Visa® Gift Cards
  • Text us anytime about anything Santa Monica Place related at (310) 499-2928.
  • Store Event and Merchandise Information 
  • Area Attractions 
  • Visitor Information 
  • Hotel and Resort Referrals 
  • Restaurant Menus and Reservations 
  • Package Carry-Out 
  • Transportation Assistance 
  • Complimentary Wheelchair and Umbrella Loans 
  • Copy and Fax Services 
  • Lost and Found
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Go ahead, buy it all. We'll deliver same day.
Packages delivered to your home, office and hotel.
Same day local shopping delivery. Now available on the Westside for just $12.*

Simply arrange for your packages to be delivered anywhere** in three easy steps!
1. Bring your packages to Concierge desk before 6PM.
2. Select your delivery time, same day within the hour.
3. Track your package in transit using GPS technology.

*$12 flat fee per delivery. Drop off your bags before 6PM.
**Some limitations and additional restrictions apply. Packages must be under 70 lbs. and smaller than 40” x 24” x 12”. Limited to designated delivery zone. See Concierge for details. In partnership with Deliv.co.
 
Delivery is available to the following zip codes:
90401, 90403, 90402, 90405, 90404, 90291, 90025, 90066, 90292, 90064, 90024, 90049, 90094, 90272, 90067, 90034, 90230, 90293, 90232, 90212, 90077, 90045, 90035, 90056, 90211, 90210, 90048

Also available at Westside Pavilion.

To learn more about our same day delivery services click here.

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H.I.S. Tour Service Desk: (213) 624-0777 
The H.I.S. Tour Service Desk adjacent to the Santa Monica Place's Concierge and Currency Exchange is one of the most recognized travel brands in Japan. The highly experience, knowledgeable and multilingual staff will help make your trip to Santa Monica as enjoyable as possible by assisting with all travel needs.

When you visit the H.I.S. Tour Service Desk for ticket and tour information, directions or just to get information you will receive a complimentary treat from one of Santa Monica Place's unique dining experiences.

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ESCALATOR POWER DOWNS - Reducing Santa Monica Place's Demand for Electricity
As part of Santa Monica Place’s commitment to sustainability, we are always looking for ways to reduce our demand for electricity. One area we can make a significant and immediate impact is with the escalator operations after shopping hours. Starting Sunday, March 23, at 11PM, the
escalators located in the East and West courts will be turned off until 6AM. Additionally at 1AM, the Center Plaza up escalators will be powered down until 6AM.  Elevators will remain operational during the escalator power downs. We have ordered specialized barricades to place in front of escalators with messaging that explains that turning of the equipment is environmentally responsible.

Security is available 24/7 at (310) 260-8399.